Shipping policy

At ZENARIO, we are committed to delivering your orders quickly and safely. Please read our shipping policy below for complete details.

1. Shipping Methods

We offer reliable shipping through trusted courier partners to ensure your order reaches you securely.

  • Standard Shipping (available across India)
  • Express Shipping (if applicable, depending on location)

Shipping options may vary based on your delivery address at checkout.

2. Order Processing Time

All orders are processed within 1–2 business days after confirmation.

  • Orders are processed on business days (excluding weekends and public holidays)
  • You will receive a confirmation once your order has been shipped

3. Delivery Timeframes

Estimated delivery time:

  • Metro Cities: [4-6 BUSINESS DAYS]
  • Other Locations: [5-8 BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary depending on your location and external factors.

4. Shipping Costs

  • Standard Shipping: Rs.49
  • Free Shipping: Available on select orders or promotions (if applicable)

Final shipping charges will be displayed at checkout before payment.

5. Tracking Information

Once your order is shipped, you will receive a tracking link via:

  • Email
  • SMS (if provided)

You can use this link to track your order in real time.

6. Delivery Issues & Delays

While we strive for timely delivery, delays may occur due to:

  • High order volumes
  • Courier service issues
  • Weather conditions or unforeseen circumstances

If your order is delayed beyond the expected timeframe, please contact us at support@zenario.store, and we will assist you promptly.

7. Incorrect Address or Failed Delivery

  • Please ensure your shipping details are accurate at checkout
  • We are not responsible for delays or losses due to incorrect addresses
  • Additional charges may apply for re-delivery in such cases

8. International Shipping (If Applicable)

  • We may offer international shipping to select countries
  • Delivery timelines and shipping costs will vary based on destination
  • Customers are responsible for any customs duties, taxes, or import charges